10:45 am - 11:00 am ET
LOGIN & CHILL
The Beat Live master of ceremonies Susan Lichtenstein hops online to welcome attendees, chat online and riff on the industry.
11:00 am - 12:30 pm ET
ACT I
WELCOME
The Beat editor-in-chief Jay Boehmer welcomes attendees and tees up our 13th annual event.
THE INTERVIEW
United Airlines CEO Scott Kirby joins PlaneBusiness Banter publisher Holly Hegeman for a frank, no-holds-barred conversation.
NEWSMAKERS
The Beat editor-in-chief Jay Boehmer makes the rounds with industry executives for bite-size interviews to talk about the year behind and the year ahead. Accelya Group chief product officer Jim Davidson, Deem CEO John Rizzo and BCD Travel president and CEO John Snyder stop by.
12:30 pm - 1:00 pm ET
INTERMISSION
Network virtually with attendees using chat or video on our platform
1:00 pm - 2:30 pm ET
ACT II
READERS' CHOICE AWARDS
Each year, The Beat asks subscribers to identify the most admired travel management company, airline, lodging brand, car rental brand, technology company and payment company. Winners will be announced live.
KEYNOTE
An annual tradition at The Beat Live is our call for speaker submissions, open to anyone who wishes to deliver an address on any topic. Readers vote on their favorite to decide who delivers this keynote.
This year's winner, ARC incoming CEO Lauri Reishus, delivers her address: The Omnichannel Experience That Top Talent Deserves. Read her pitch, and the rest of this year's contenders, here.
THE VIEWS
Runners-up from our keynote pitch contest deliver brief addresses on their chosen topics, followed by a raucous panel discussion led by Serko SVP of North America Tony D'Astolfo. Participants, and their pitches, are:
TripActions CEO Ariel CohenAn Expense-Free Future Of Corporate Travel
Sabre senior vice president of marketplace segments Traci MercerThriving In The New World: Why Intelligent Offers Really Matter
FCM Travel Solutions vice president of global customer solutions Michel RouseBudget, Sustainability And Risk: Driving Business Travel In The New Normal
American Airlines chief customer officer Alison TaylorHow Do You Show Care In Uncertain Times?
Festive Road consultant Katie VirtueFinding The Why: A Pathway To Purposeful Travel
THAT'S A WRAP
The Beat editor-in-chief Jay Boehmer and The Beat Live master of ceremonies Susan Lichtenstein bring the festivities to a close.
2:30 pm - 3:00pm ET
NETWORKING